Shipping & Returns Policy

Free Delivery: Enjoy free standard shipping on all orders over $150 Australia-wide.
Processing Time: Orders are processed within 1–2 business days.
Delivery Time: Standard shipping typically takes 2–7 business days, depending on your location.
Order Tracking: Once your order is dispatched, you’ll receive a tracking link via email.
Packaging: Every piece is elegantly packaged, perfect for gifting or treating yourself.

60-Day No-Tarnish Guarantee: We stand behind the quality of our jewellery. If your piece tarnishes within 60 days of purchase, we’ll replace it or offer a full refund—no questions asked.
How to Return:
1. Email our support team at [your support email] with your order number and reason for return.
2. We’ll provide return instructions and a return address.
3. Once we receive and inspect your return, we’ll process your refund or exchange within 3 business days.

Returned items must be in original, unworn condition with packaging.
Sale items and personalised products are final sale and cannot be returned unless faulty.
Shipping costs for returns are the customer’s responsibility.